OrangeCoin Privacy Policy

Processed information:
  • Personal information - Name, e-mail, date of birth, nationality, gender, utility bills, photographs, phone number, mailing address, ID or other documents number and other details;
  • Payment Information -  Bank information, card information, transaction history;
  • Employment Information: Employer details, job title;

We obtain such information with a purpose and a legal basis to comply with our legal obligations, such as anti-money laundering laws. From time to time, we may process additional data about client to make sure our Service is not used fraudulently or for other illicit activities. In such instances, processing is necessary for us to continue to perform our contract with you and others, as well as on the basis of our legitimate interest to prevent fraud, money laundering and other illicit activities.

We process information mentioned above, for the following reasons:


Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Service related activities. Thus, in some cases, we will be unable to render services to you if you do not provide us personal identification information due to the requirements of anti-money laundering laws and other legal acts.

We may ask you to supply additional documents or information where it is necessary for compliance with our legal obligations e.g. in the prevention of fraud, money laundering and counter-terrorism.

We also may process personal information including your email address to send you service updates and notifications (regarding your account settings), newsletters, marketing messages and certain email notifications where we have obtained your explicit consent or are otherwise lawfully permitted to do so. You can change your preferences later and opt-out from such emails at any time just by following the link, which is placed in every mentioned above email from OrangeCoin or through settings.

We will ask User’s consent before processing of aforementioned information in other purposes. When collecting such consents, we inform the Data Subject of the respective purposes of processing and such processing is conducted only when appropriate consent is received.

Stored Information

We store collected information for as long as it is necessary to be able to provide products and services to you. If you do not use our services, we keep your information for 5 years after the end of our relationship with the customer due to the requirements of anti-money laundering laws and other legal acts - after 5 years your personal information will be deleted. However, the information may be, wholly or in part, retained for longer or shorter term if required by applicable law or if there is other justified reason to retain or delete them.

In some cases, we can keep your information longer than 5 years: such exceeding can be used only in a case of arising of legal requirements that will oblige us to store your information for more than 5 years. We also store information on your transactions for 5 years due to the requirements of anti-money laundering laws and other legal acts. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.

Please note that retention periods may be changed from time to time based on business or legal and regulatory requirements.

Sharing of Stored Information

Sometimes Stored information is shared with the third parites. Where necessary or required we may share information with authorities, other companies within the same group of companies as us for internal administrative purposes, companies which the group cooperates with and to other third parties, such as third party service providers used in connection with our Services (e.g. various analytical services and financial institutions that we have partnered with to jointly create and offer a product). The legal basis for this data processing is performance of contract between you and us, as well as our legitimate interest and our legal obligation. Stored Information might be shared with:

Rights of Users

You have a right to request from us:

Please note that the above is subject to limitations by relevant data protection laws. You may exercise the aforementioned rights by sending a request to e-mail address provided in the Contacts section at the end of this page. In your request please provide us with your account login and we will respond you shortly for further discussion

Where the processing is based on consent, you have a right to withdraw such consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

If you have already registered an account, and do not want to accept this privacy policy you can terminate or cancel your account.

If you have a concern about the way we handle your personal information, you have a right to lodge a complaint. For further information, please contact our Support team: [email protected]